Expert Support to Keep Your Practice Running Smoothly
Visual-Eyes Software offers dedicated technical support to help your clinic operate efficiently and confidently. Our U.S. support team is available to answer questions, resolve issues, and guide your staff through any challenges, providing clear and timely assistance.
Our support includes:
- Inbound technical support during business hours, Monday through Friday
- 24-hour emergency response for urgent situations
- Remote support and assistance via email or secure online tools
Whether it is a quick question or a complex issue, Visual-Eyes Software delivers expert guidance to minimize disruption and keep your operations on track.
Get remote assistance from our team today.
Trusted By 400+ Clinics Across North America
About a year after implementing Visual-Eyes in my practice in 2021 I had a remarkable gross revenue increase of $100000 with continued growth after that. This success is largely due to their enhanced recall process, which transformed my schedule from having too many openings to being fully booked. Additionally, the integrated Lens Ordering system has streamlined our operations by automatically updating prices as costs rise, saving us time and ensuring profitability. Initially, I hesitated to make this investment, but now I am thrilled with the results. Visual-Eyes has truly streamlined our processes and significantly boosted our practice’s efficiency and profitability.
Thanks again for your help.
Theo Caners, OD
Portage Family Eye Care
I’m a recent graduate, so I’ve used nothing but electronic health record systems in school and on all of my rotations. After having assessed several systems, I chose to use Visual-Eyes. I am very happy that I made this decision as it has helped our office run very smoothly and seamlessly right from the start. Nicole was a wonderful trainer and got us up to speed on the features. In addition, as we started using the system and had to contact the technical help desk we have always found them to be very polite and helpful. I personally find that the software integrates all aspects of the exams incredibly well. I would definitely recommend this system to colleagues. We look forward to growing our business with the help of Visual-Eyes and the fantastic support team.
Kelly Ens, OD
Sage Creek Eye Centre
Visual-Eyes provides a professional EMR that is well rounded to serve all aspects of our office. An easy to use program for all individuals. The largest impact was improving our efficiency in record keeping and px flow in office.
Dr. Rebecca Chippior
St. Lawrence Optometry
Visual-Eyes provides a comprehensive solution that allows me to manage every aspect of my practice. Visual-Eyes solves many problems in my practice from providing management information to marketing to helping provide excellence in patient care. The most valuable asset of my practice, my data, is protected and secured by people I trust.
Dr. David White, Owner
Westmount Optometrists
Visual-Eyes Software Modules
Base Module
The foundation of your practice. Centralize patient information, maintain comprehensive records, and streamline core operations to support every aspect of daily workflow.
Invoicing Module
Simplify billing, track payments, and manage insurance claims with a system designed to reduce errors and save time.
Scheduler Module
Optimize appointment management with a robust, colour-coded interface that supports smooth patient flow.
Dispensing Module
Manage eyewear inventory, lab orders, and optical products with precision, ensuring accurate fulfillment and satisfied patients.
Contact Lens Module
Track prescriptions, order lenses, and manage patient history efficiently to support specialized care.
Examination Module
Streamline clinical assessments with customizable forms and easy access to patient histories, supporting accurate and thorough documentation.
File Linking Module
Access external reports and documents seamlessly during patient care, improving continuity and collaboration.
To Do and Routing Module
Coordinate internal communications and patient flow to keep your practice organized and efficient.
About
Visual-Eyes Software
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Visual-Eyes
Unit 1, 6503 67 St,
Red Deer, AB T4P 1A3