Discover the Modules That Power Your Practice
Visual-Eyes Software is more than a system. It is a complete, modular solution designed to support every aspect of your optometry practice.
Each module is purpose-built to streamline operations, improve patient care, and give your staff the tools they need to succeed. Start with the base module and add only the features that suit your clinic, building a system that grows with you.
With every tool fully integrated, your team can work efficiently, reduce errors, and deliver a seamless experience for every patient.
Base Module
Organize and Maintain Your Patient Base
Securely store, manage, and access your patients’ information with minimal steps. Highly detailed records and easy-to-update files keep all the data you need readily available.
Features:
- Family Grouping: Group patients by family to quickly view records, update addresses, and track services.
- On-Screen Summary Tabs: Instant access to appointments, notes, invoices, job orders, and linked documents.
- Provincial Billing: Handle all provincial requirements, generate submission files, review reports, and upload remittances.
- Comprehensive Record-Keeping: Track referral sources, family doctor contacts, and more, with detailed reporting.
- Custom Printing: Print labels, envelopes, and reports directly from Visual-Eyes to save time and improve workflow.
Invoicing Module
Accounting and Bookkeeping Made Easier
Simplify patient invoices, third-party insurance billing, and deposit tracking. Keep accurate financial records and generate extensive reports.
Features:
- Simplified Patient Invoicing: Create invoices from prescriptions and contact lens orders, track accounts, and accept deposits or split payments.
- Streamlined Insurance Billing: Manage third-party balances, clear multiple accounts in one transaction, and track owed amounts easily.
- Deposit, Credit, & Discount Tracking: Record payments, credits, and discounts in real time. Generate comprehensive reports on sales, payment methods, and more.
Scheduler Module
Customized, Accurate Scheduling
Create a fully customized schedule for your practice. Book appointments quickly and efficiently with recall tracking and detailed reporting.
Features:
- One-Step Booking: Schedule patients, access their history, and manage recalls in a single screen.
- On-Screen Recall Tracking: Keep all recall information linked to appointments to improve retention.
- Waiting List Management: Quickly fill cancellations with patients from the waiting list.
- Scheduling Reports: Monitor productivity, appointment types, cancellations, and new patient trends.
Dispensing Module
Manage Your Eye Gallery with Ease
Organize eyewear orders, track lab integration, and control inventory to provide consistent patient experiences.
Features:
- Lab Order Management: Track orders, follow up on backorders, and manage warranties.
- Prescription Importing: Import prescriptions directly from exams to reduce errors.
- Lab Integration: Access lab catalogs, auto-price lenses, and submit orders electronically.
- Inventory Control: Manage frames, track warranties, and generate reports quickly with barcode scanning.
Contact Lens Module
Keep All Contact Lens Information at Your Fingertips
Monitor orders, track inventory, and access patient data for accurate and efficient contact lens management.
Features:
- Comprehensive Tracking: Monitor orders, assign arrival dates, and manage inventory effectively.
- Contact Lens Catalogue: Access detailed lens specifications, parameters, and pricing.
- Complete Patient Information: Import prescriptions or enter manually to ensure accurate lens fitting.
Examination Module
Customize Forms and Simplify Eye Exam Data Entry
Streamline exams with flexible forms and automated features while maintaining historical data for patient care.
Features:
- Import Results from Testing Equipment: Directly import data from popular pretest vendors.
- Auto-Generate Letters and Orders: Automatically create referral letters and job orders.
- Order Data Inputs to Match Exam Flow: Customize exam panels and layouts to suit your workflow.
- Access to Historical Data: Review patient history and track trends.
- Quick Data Entry: Use shortcuts and dynamic layouts to save time and reduce errors.
File Linking Module
Keep All Relevant Documents Organized and Accessible
Access Fundus photos, visual fields, OCT reports, and specialist reports instantly from any computer in your clinic.
Features:
- Reduce Paper Files: Store all documents digitally in one location.
- Save Time Searching for Documents: Quickly locate files by type or patient.
- Combine Paper and Digital Records: Scan and link external documents.
- Status Tracking: Monitor review, fax, or email status alongside ToDo tasks.
ToDo and Routing Module
Manage Patient Flow and Clinic Tasks with Efficiency
Ensure tasks are completed, and patients move smoothly through the clinic.
Features:
- Attach Tasks to Patient Files: Link tasks to patient records to track follow-ups and tests.
- Improve Internal Communication: Exchange messages with staff privately or office-wide.
- Monitor Patient Experience: Track time spent at each stage and identify bottlenecks.
Visual Book
Empower Patients with Online Booking
Allow patients to book appointments anytime, with real-time integration into your schedule.
Features:
- Patients Choose What Works for Them: Show availability and allow self-booking.
- More Opportunities to Book: Integrate with your website, email, Facebook, and clinic listings.
- Book After Clinic Hours: Patients can schedule appointments 24/7.
Visual Connect
Increase and Optimize Patient Communication
Fully integrated two-way email and text messaging keeps patients informed and engaged.
Features:
- Send Appointment Reminders: Reduce no-shows with automated reminders.
- Connect Through Patients’ Preferred Method: Respect patient communication preferences.
- Automated Follow-Up: Gather feedback and improve patient experience.
- Electronic Recalls: Automate recall reminders with booking links via Visual Book.
Visual Forms
Save Time with Online Patient Check-Ins
Collect patient information before appointments to streamline reception and exams.
Features:
- Seamless Check-Ins: Patients update demographics, insurance, and consent forms from home.
- Multiple Sending Options: Forms sent via email, text, online booking, or appointment screen.
- Gather Insurance and eClaims Information: Prepare staff to verify coverage before visits.
- Create Your Own Questionnaire: Customize forms to collect ocular history, frame preferences, or screening data.
Trusted By 400+ Clinics Across North America
About a year after implementing Visual-Eyes in my practice in 2021 I had a remarkable gross revenue increase of $100000 with continued growth after that. This success is largely due to their enhanced recall process, which transformed my schedule from having too many openings to being fully booked. Additionally, the integrated Lens Ordering system has streamlined our operations by automatically updating prices as costs rise, saving us time and ensuring profitability. Initially, I hesitated to make this investment, but now I am thrilled with the results. Visual-Eyes has truly streamlined our processes and significantly boosted our practice’s efficiency and profitability.
Thanks again for your help.
Theo Caners, OD
Portage Family Eye Care
I’m a recent graduate, so I’ve used nothing but electronic health record systems in school and on all of my rotations. After having assessed several systems, I chose to use Visual-Eyes. I am very happy that I made this decision as it has helped our office run very smoothly and seamlessly right from the start. Nicole was a wonderful trainer and got us up to speed on the features. In addition, as we started using the system and had to contact the technical help desk we have always found them to be very polite and helpful. I personally find that the software integrates all aspects of the exams incredibly well. I would definitely recommend this system to colleagues. We look forward to growing our business with the help of Visual-Eyes and the fantastic support team.
Kelly Ens, OD
Sage Creek Eye Centre
Visual-Eyes provides a professional EMR that is well rounded to serve all aspects of our office. An easy to use program for all individuals. The largest impact was improving our efficiency in record keeping and px flow in office.
Dr. Rebecca Chippior
St. Lawrence Optometry
Visual-Eyes provides a comprehensive solution that allows me to manage every aspect of my practice. Visual-Eyes solves many problems in my practice from providing management information to marketing to helping provide excellence in patient care. The most valuable asset of my practice, my data, is protected and secured by people I trust.
Dr. David White, Owner
Westmount Optometrists
Visual-Eyes Software Modules
Base Module
The foundation of your practice. Centralize patient information, maintain comprehensive records, and streamline core operations to support every aspect of daily workflow.
Invoicing Module
Simplify billing, track payments, and manage insurance claims with a system designed to reduce errors and save time.
Scheduler Module
Optimize appointment management with a robust, colour-coded interface that supports smooth patient flow.
Dispensing Module
Manage eyewear inventory, lab orders, and optical products with precision, ensuring accurate fulfillment and satisfied patients.
Contact Lens Module
Track prescriptions, order lenses, and manage patient history efficiently to support specialized care.
Examination Module
Streamline clinical assessments with customizable forms and easy access to patient histories, supporting accurate and thorough documentation.
File Linking Module
Access external reports and documents seamlessly during patient care, improving continuity and collaboration.
To Do and Routing Module
Coordinate internal communications and patient flow to keep your practice organized and efficient.
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Visual-Eyes
Unit 1, 6503 67 St,
Red Deer, AB T4P 1A3